คู่มือ TQM สู่ความเป็นเลิศในภาคธุรกิจบริการ = Guide to TQM in service industries / Noriaki Kano ; แปล จำลักษณ์ ขุนพลแก้ว, ศุภชัย อาชีวระงับโรค

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Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Book Shelves	HD62.15 ค333ค (Browse shelf(Opens below))	Available	200505190060

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