Includes bibliographical references and index.

Challenges for designers / Robin Nicholson -- Design as a value generator / Sebastian Macmillan -- Clients and quality / Tony Pollington -- Learning more from what we build / Bill Bordass -- Clients' perspective on the value of good design / Dickon Robinson -- The long-term costs of owning and using buildings / Raymond Evans ... [et al.] -- Measuring value or only cost : the need for new valuation methods / John Rouse -- Measuring and improving functionality and performance / Terry Wyatt -- Design quality in new schools / Richard Feilden -- Assessing benefits in the health sector / Bryan Lawson -- Making special places for health care / Susan Francis -- Adding value through better urban design / Matthew Carmona -- Design quality needs conscious values / Giles Oliver -- Flexibility and adaptability / Adrian Leaman, Bill Bordass -- Managing design and construction / Peter Trebilcock -- Inclusive maps / Sunand Prasad -- Achieving quality in building design by intention / Michael Dickson -- Building indicators of design quality / Jennifer Whyte, David Gann, Ammon Salter -- Housing quality indicators in practice / Paul Wheeler.