Customer service : skills for success / Robert W. Lucas, Principal, Robert W. Lucas Enterprises

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TextPublication details: New York, N.Y. : McGraw-Hill Education, c2015Edition: Sixth editionDescription: xxv, 436 pages : color illustrationsContent type:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Book Shelves	HF5415.5 L822C 2015 (Browse shelf(Opens below))	Available	2016000003323

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Includes bibliographical references and index

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