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Conducting the reference interview : a how-to-do-it manual for librarians /

Ross, Catherine Sheldrick

Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney - London : Facet, 2002 - 241 p.

Includes bibliographical references and index

ISBN: 1856044688

Subjects--Topical Terms:
REFERENCE SERVICES (LIBRARIES)
INTERVIEWING

LC Class. No.: Z711 / R677C

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Conducting the reference interview : a how-to-do-it manual for librarians /

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