Managing quality : managerial and critical perspectives /
Managing quality : managerial and critical perspectives / Mihaela Kelemen - London : Sage, 2003 - 209 p. : ill.
Includes bibliographical references and index
0761969047
TOTAL QUALITY MANAGEMENT
TOTAL QUALITY MANAGEMENT--GREAT BRITAIN
TOTAL QUALITY MANAGEMENT--CASE STUDIES--GREAT BRITAIN
HD62.15 / K443M