Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy /
Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy / Bill Stinnett - New York, N.Y. : McGraw-Hill, c2005 - 261 p. : ill.
Includes index
0071441883
CONSUMER BEHAVIOR
SELLING
CUSTOMER RELATIONS
CUSTOMER LOYALTY
HF5415.32 / S746T