The customer service activity book : 50 activities for inspiring exceptional service /
Doane, Darryl S.
The customer service activity book : 50 activities for inspiring exceptional service / Darryl S. Doane, Rose D. Sloat - New York, N.Y. : AMACOM, c2005 - 302 p. : ill.
Rev. ed. of: 50 activities for achieving excellent customer service / Darryl S. Doane, Rose D. Sloat. c2002 Includes index
0814472591
Customer services
SERVICE INDUSTRIES WORKERS--TRAINING OF
HF5415.5 / D626C
The customer service activity book : 50 activities for inspiring exceptional service / Darryl S. Doane, Rose D. Sloat - New York, N.Y. : AMACOM, c2005 - 302 p. : ill.
Rev. ed. of: 50 activities for achieving excellent customer service / Darryl S. Doane, Rose D. Sloat. c2002 Includes index
0814472591
Customer services
SERVICE INDUSTRIES WORKERS--TRAINING OF
HF5415.5 / D626C
