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People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations /

Lucas, Robert W.

People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations / Robert W. Lucas - New York, N.Y. : AMACOM, c2005 - 212 p. : ill.

Includes bibliographical references and index

ISBN: 0814472613

Subjects--Topical Terms:
INTERPERSONAL COMMUNICATION
CONFICT MANAGEMENT
EMPLOYEES--TRAINING OF

LC Class. No.: HM1166 / L822P

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People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations /

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