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The loyalty advantage : essential steps to energize your company, your customers, your brand /

Durkin, Dianne M. 1947-

The loyalty advantage : essential steps to energize your company, your customers, your brand / Dianne M. Durkin - New York, N.Y. : AMACOM, c2005 - 228 p.

Includes bibliographical references and index

ISBN: 0814408176

Subjects--Topical Terms:
EMPLOYEE MOTIVATION
EMPLOYEE LOYALTY
ORGANIZATIONAL COMMITMENT
INTERPERSONAL COMMUNICATION

LC Class. No.: HF5549.5 .M63 / D874L

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The loyalty advantage : essential steps to energize your company, your customers, your brand /

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