English for customer care /
English for customer care / Rosemary Richey - Oxford : Oxford Univ. Press, 2007 - 80 p. : col. ill. + 1 CD-ROM - Express series Oxford business English .
9780194579070
ENGLISH LANGUAGE--BUSINESS ENGLISH
ENGLISH LANGUAGE--BUSINESS ENGLISH--STUDY AND TEACHING
ENGLISH LANGUAGE--BUSINESS ENGLISH--PROBLEMS, EXERCISES, ETC.
ENGLISH LANGUAGE--TEXTBOOKS FOR FOREIGN SPEAKERS
ENGLISH LANGUAGE--CONVERSATION AND PHRASE BOOKS
BUSINESS WRITING
TELEPHONE IN BUSINESS
Customer Services
Business communication
PE1115 / R523E