Tourist customer service satisfaction : an encounter approach /
Noe, Francis P. 1939-
Tourist customer service satisfaction : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini. - London : Routledge, 2010. - 193 p. - Routledge advances in tourism / edited by Stephen Page .
Includes bibliographical references and index
9780415578042
Tourism--Management
Hospitality industry--Management
G 155 .A1 / N63T
Tourist customer service satisfaction : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini. - London : Routledge, 2010. - 193 p. - Routledge advances in tourism / edited by Stephen Page .
Includes bibliographical references and index
9780415578042
Tourism--Management
Hospitality industry--Management
G 155 .A1 / N63T
