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Knowledge management and drivers of innovation in services industries /

Knowledge management and drivers of innovation in services industries / Patricia Ordonez de Pablos, Miltiadis D. Lytras [editors]. - Hershey, Pa. : Information Science Reference, c2012. - 331 p. : ill.

Includes bibliographical references and index

ISBN: 9781466609488

Subjects--Topical Terms:
Knowledge management
Organizational learning--Management
Service industries--Management

LC Class. No.: HD 30.2 / K568

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