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Quality & performance excellence : management, organization, and strategy /

Evans, James R. (James Robert) 1950-

Quality & performance excellence : management, organization, and strategy / Quality and performance excellence : management, organization, and strategy James R. Evans. - 7th ed. , international ed. - Australia : South-Western Cengage Learning, c2014. - 479 p. : ill.

Includes bibliographical references and index

ISBN: 9781133955924

Subjects--Topical Terms:
Total quality management

LC Class. No.: HD 62.15 / E926Q 2014

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Quality & performance excellence : management, organization, and strategy /

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