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Knowledge driven service innovation and management : IT strategies for business alignment and value creation /

Chew, Eng K.

Knowledge driven service innovation and management : IT strategies for business alignment and value creation / Eng Chew and Petter Gottschalk. - Hershey, PA : Business Science Reference, c2013. - 563 p. : ill. ;.

Includes bibliographical references and index.

ISBN: 9781466625129

Subjects--Topical Terms:
Knowledge management.
Information technology--Management.

LC Class. No.: HD30.2 / C438K 2013

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Knowledge driven service innovation and management : IT strategies for business alignment and value creation /

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