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Quality

Beckford, John, 1958

Quality [electronic resource] / John Beckford. - 2nd ed. - London : Routledge, 2003. - 1 online resource.

Includes bibliographical references and index.

ISBN: 9780203378335 9780203361566 (electronic bk.)

Subjects--Topical Terms:
Total quality management--Case studies
Service industries--Management--Case studies
Manufacturing industries--Management--Case studies

LC Class. No.: HD62.15 / .B433 2003

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