The relationship edge in business connecting with customers and colleagues when it counts /
The relationship edge in business connecting with customers and colleagues when it counts / [electronic resource] : Jerry Acuff with Wally Wood. - Hoboken, N.J. : Wiley, ©2004. - 1 online resource
Includes bibliographical references and index.
9780471477129 9780471655909 (electronic bk.)
Customer services
Customer relations.
Success in business.
HF5415.5 / .A3 2004