Services marketing : (Record no. 204134)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02077nam0a22003850a04500 |
| 001 - CONTROL NUMBER | |
| control field | 000123399 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250302053941.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | s2004 xxu fnx000 000 0neng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0131268465 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | 2004002202 |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.13 |
| Item number | L683S 2004 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Lovelock, Christopher |
| 9 (RLIN) | 55895 |
| 245 10 - TITLE STATEMENT | |
| Title | Services marketing : |
| Remainder of title | people, technology, strategy / |
| Statement of responsibility, etc. | Christopher Lovelock, Jochen Wirtz |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 5th ed. , international ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Upper Saddle River, N.J. : |
| Name of publisher, distributor, etc. | Pearson/Prentice Hall, |
| Date of publication, distribution, etc. | c2004 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 652 p. : |
| Other physical details | ill., map |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and indexes |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | MARKETING |
| General subdivision | MANAGEMENT |
| 9 (RLIN) | 4770 |
| Topical term or geographic name entry element | PROFESSIONS |
| General subdivision | MARKETING |
| 9 (RLIN) | 26147 |
| Topical term or geographic name entry element | SERVICE INDUSTRIES |
| General subdivision | MARKETING |
| 9 (RLIN) | 26148 |
| Topical term or geographic name entry element | CUSTOMER SERVICES |
| General subdivision | MARKETING |
| 9 (RLIN) | 54193 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Wirtz, Jochen |
| 9 (RLIN) | 91303 |
| 949 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
| b | 200407240077 |
| p | 770.00 |
| n | BUK |
| r | SID02 RONO20040416 ORDNO5 |
| t | 10 |
| c | 10 |
| l | B |
| h | HF5415.13 |
| j | 0 |
| i | L683S 2004 |
| b | 200801250025 |
| p | 770.00 |
| n | BUR |
| r | SID01 RONO20080041 ORDNO10 |
| t | 10 |
| c | 10 |
| l | B |
| h | HF5415.13 |
| j | 0 |
| i | L683S 2004 |
| b | 200801250026 |
| p | 770.00 |
| n | BUR |
| r | SID01 RONO20080041 ORDNO10 |
| t | 10 |
| c | 10 |
| l | B |
| h | HF5415.13 |
| j | 0 |
| i | L683S 2004 |
| b | 200801290059 |
| p | 770.00 |
| n | BUR |
| r | SID01 RONO20080041 ORDNO10 |
| t | 10 |
| c | 10 |
| l | B |
| h | HF5415.13 |
| j | 0 |
| i | L683S 2004 |
| b | 200801290060 |
| p | 770.00 |
| n | BUR |
| r | SID01 RONO20080041 ORDNO10 |
| t | 10 |
| c | 10 |
| l | B |
| h | HF5415.13 |
| j | 0 |
| i | L683S 2004 |
| b | 200801290061 |
| p | 770.00 |
| n | BUK |
| r | SID01 RONO20080041 ORDNO10 |
| t | 10 |
| c | 10 |
| l | B |
| h | HF5415.13 |
| j | 0 |
| i | L683S 2004 |
| b | 200401210087 |
| p | 770.00 |
| n | BUK |
| r | SID02 RONO20030925 ORDNO1 |
| t | 10 |
| c | 10 |
| l | B |
| h | HF5415.13 |
| j | 0 |
| i | L683S 2004 |
| b | 200801290062 |
| p | 770.00 |
| n | BUK |
| r | SID01 RONO20080041 ORDNO10 |
| t | 10 |
| c | 10 |
| l | B |
| h | HF5415.13 |
| j | 0 |
| i | L683S 2004 |
| 990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA] | |
| Link information for 9XX fields | A40064 |
| Link information for field corresponding to 9XX field | Dec 3 2009 4:20PM |
| 991 00 - BU INFORMATION | |
| BU Field of Study | 0202 āļāļāļ°āļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ. āļāļēāļĢāļāļĨāļēāļ āļāļēāļĢāļāļēāļĒ āļāļēāļĢāļāļĨāļīāļ āļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļāļĨāļīāļāļ āļąāļāļāđ āļāļēāļĢāļŠāđāļāđāļāđāļē-āļāļāļ āļāļēāļĢāļāļ§āļāļāļļāļĄāļāļļāļāļ āļēāļ āļāļĪāļāļīāļāļĢāļĢāļĄāļāļđāđāļāļĢāļīāđāļ āļ |
| 997 ## - BU TRANSFER | |
| -- | 02 |
| -- | āļāļēāļĢāļāļĨāļēāļ āļāļēāļĢāļāļēāļĒ āļāļēāļĢāļāļĨāļīāļ āļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļāļĨāļīāļāļ āļąāļāļāđ āļāļēāļĢāļŠāđāļāđāļāđāļē - āļāļāļ āļāļēāļĢāļāļ§āļāļāļļāļĄāļāļļāļāļ āļēāļ āļāļĪāļāļīāļāļĢāļĢāļĄāļāļđāđāļāļĢāļīāđāļ āļ |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Total Renewals | Checked out | Date last checked out |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Weeding | Library of Congress Classification | Available | Books | BU Library and Learning Space | BU Library and Learning Space | Book Shelves | 2019-05-30 | HF5415.13 L683S 2004 | 200801250025 | 2020-11-04 | 2019-05-30 | Books | ||||||
| Weeding | Library of Congress Classification | Available | Books | BU Library and Learning Space | BU Library and Learning Space | Book Shelves | 2019-05-30 | HF5415.13 L683S 2004 | 200801290059 | 2019-05-30 | 2019-05-30 | Books | ||||||
| Library of Congress Classification | Available | Books | BU Library and Learning Space | BU Library and Learning Space | Book Shelves | 2019-05-30 | HF5415.13 L683S 2004 | 200801290061 | 2025-05-16 | 2019-05-30 | Books | |||||||
| Weeding | Library of Congress Classification | Available | Books | BU Library and Learning Space | BU Library and Learning Space | Book Shelves | 2019-05-30 | HF5415.13 L683S 2004 | 200401210087 | 2019-05-30 | 2019-05-30 | Books | ||||||
| Library of Congress Classification | Available | Books | BU Library and Learning Space | BU Library and Learning Space | Book Shelves | 2019-05-30 | 4 | HF5415.13 L683S 2004 | 200801290062 | 2025-01-13 | 2019-05-30 | Books | 12 | 2025-08-09 | 2025-01-13 |
