A guide to computer user support for help desk & support specialists / (Record no. 216636)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01186nam0a22003010a04500 |
| 001 - CONTROL NUMBER | |
| control field | 000139173 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250521102830.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 131112s2004 at fnx000 000 0neng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0619215100 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | 2006000074 |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | QA76.9 .E53 |
| Item number | B447G 2004 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Beisse, Fred |
| Dates associated with a name | 1942- |
| 9 (RLIN) | 45300 |
| 245 12 - TITLE STATEMENT | |
| Title | A guide to computer user support for help desk & support specialists / |
| Statement of responsibility, etc. | Fred Beisse. |
| 246 3# - VARYING FORM OF TITLE | |
| Title proper/short title | A guide to computer user support for help desk and support specialists |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 3rd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Australia : |
| Name of publisher, distributor, etc. | Thomson/Course Technology, |
| Date of publication, distribution, etc. | c2004. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 554 p. : |
| Other physical details | ill. + |
| Accompanying material | 2 CD-ROMs |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | END-USER COMPUTING |
| 9 (RLIN) | 57924 |
| Topical term or geographic name entry element | COMPUTER SERVICE INDUSTRY |
| 9 (RLIN) | 98852 |
| Topical term or geographic name entry element | Computer technical support |
| 9 (RLIN) | 28887 |
| 949 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
| b | 200601090004 |
| p | 1790.00 |
| n | BUR |
| r | SID02 RONO20050803 ORDNO9 |
| t | 10 |
| c | 10 |
| l | B |
| h | QA76.9 .E53 |
| j | 0 |
| i | B447G 2004 |
| b | 200601090005 |
| p | 1790.00 |
| n | BUK |
| r | SID02 RONO20050803 ORDNO9 |
| t | 10 |
| c | 10 |
| l | B |
| h | QA76.9 .E53 |
| j | 0 |
| i | B447G 2004 |
| 990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA] | |
| Link information for 9XX fields | A47060 |
| Link information for field corresponding to 9XX field | Jan 12 2006 11:27AM |
| 991 00 - BU INFORMATION | |
| BU Field of Study | 0701 คณะวิทยาศาสตร์และเทคโนโลยี. คอมพิวเตอร์ |
| 997 ## - BU TRANSFER | |
| -- | 01 |
| -- | คอมพิวเตอร์ |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Weeding | Library of Congress Classification | Available | Books | BU Library and Learning Space | BU Library and Learning Space | Book Shelves | 2019-05-30 | QA76.9 .E53 B447G 2004 | 200601090004 | 2019-05-30 | 2019-05-30 | Books | |||
| Library of Congress Classification | Available | Books | BU Library and Learning Space | BU Library and Learning Space | Book Shelves | 2019-05-30 | QA76.9 .E53 B447G 2004 | 200601090005 | 2025-05-09 | 2019-05-30 | Books |
