Why customers don't do what they're supposed to do--and what to do about it / (Record no. 224819)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01165nam0a22002770a04500 |
| 001 - CONTROL NUMBER | |
| control field | 000148891 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250302064639.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | s2007 xxu fnx000 000 0neng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780071486224 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | 2007005611 |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5439.8 |
| Item number | F687W 2007 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Fournies, Ferdinand F. |
| 9 (RLIN) | 120363 |
| 245 10 - TITLE STATEMENT | |
| Title | Why customers don't do what they're supposed to do--and what to do about it / |
| Statement of responsibility, etc. | Ferdinand F. Fournies |
| 250 ## - EDITION STATEMENT | |
| Edition statement | Fully rev. and update ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York, N.Y. : |
| Name of publisher, distributor, etc. | McGraw-Hill, |
| Date of publication, distribution, etc. | c2007 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 218 p. |
| 500 ## - GENERAL NOTE | |
| General note | Includes index |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | SALES PERSONNEL |
| General subdivision | TRAINING OF |
| 9 (RLIN) | 60403 |
| Topical term or geographic name entry element | SALES MANAGEMENT |
| 9 (RLIN) | 4434 |
| Topical term or geographic name entry element | SELLING |
| 9 (RLIN) | 6298 |
| 949 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
| b | 200712250008 |
| p | 650.00 |
| n | BUR |
| r | SID02 RONO20070826 ORDNO7 |
| t | 10 |
| c | 10 |
| l | B |
| h | HF5439.8 |
| j | 0 |
| i | F687W 2007 |
| 990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA] | |
| Link information for 9XX fields | A37125 |
| Link information for field corresponding to 9XX field | Jan 4 2008 2:17PM |
| 991 00 - BU INFORMATION | |
| BU Field of Study | 0202 āļāļāļ°āļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ. āļāļēāļĢāļāļĨāļēāļ āļāļēāļĢāļāļēāļĒ āļāļēāļĢāļāļĨāļīāļ āļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļāļĨāļīāļāļ āļąāļāļāđ āļāļēāļĢāļŠāđāļāđāļāđāļē-āļāļāļ āļāļēāļĢāļāļ§āļāļāļļāļĄāļāļļāļāļ āļēāļ āļāļĪāļāļīāļāļĢāļĢāļĄāļāļđāđāļāļĢāļīāđāļ āļ |
| 997 ## - BU TRANSFER | |
| -- | 02 |
| -- | āļāļēāļĢāļāļĨāļēāļ āļāļēāļĢāļāļēāļĒ āļāļēāļĢāļāļĨāļīāļ āļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļāļĨāļīāļāļ āļąāļāļāđ āļāļēāļĢāļŠāđāļāđāļāđāļē - āļāļāļ āļāļēāļĢāļāļ§āļāļāļļāļĄāļāļļāļāļ āļēāļ āļāļĪāļāļīāļāļĢāļĢāļĄāļāļđāđāļāļĢāļīāđāļ āļ |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Available | Books | BU Library and Learning Space | BU Library and Learning Space | Book Shelves | 2019-05-30 | HF5439.8 F687W 2007 | 200712250008 | 2019-05-30 | 2019-05-30 | Books |
