Secrets of customer relationship management : it's all about how you make them feel

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Material type: Text

TextPublication details: New York, N.Y. : McGraw-Hill, 2001Description: 316ISBN:

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Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Closed Shelves (Contact Library Staff)	HF5415.5 B376S (Browse shelf(Opens below))	Available	10220010011

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