The service edge : 101 companies that profit from customer care

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Material type: Text

TextPublication details: New York, N.Y. : New American Library, 1989Description: 584ISBN:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Closed Shelves (Contact Library Staff)	HF5415.5 Z454S (Browse shelf(Opens below))	Available	300320010003

Total holds: 0

Previous		No cover image available						Next
Previous	HF5415.5 Y43Z Zero Time : providing instant customer value--every time, all the time	HF5415.5 Z322C Communicating with customers : service approaches, ethics, and impact	HF5415.5 Z447D Delivering quality service : balancing customer perceptions and expectations /	HF5415.5 Z454S The service edge : 101 companies that profit from customer care	HF5415.525 ท333ก 2559 กำจัดจุดอ่อนก่อนลูกค้าหายไป : 41 วิธีคิดยุทธศาสตร์องค์กร เพื่อลูกค้ารักเราอย่างยั่งยืน = Who stole my customer?? /	HF5415.525 ท333ก 2559 กำจัดจุดอ่อนก่อนลูกค้าหายไป : 41 วิธีคิดยุทธศาสตร์องค์กร เพื่อลูกค้ารักเราอย่างยั่งยืน = Who stole my customer?? /	HF5415.525 ร477ด ดัชนีชี้วัดการเติบโตที่แท้จริง = The one number you need to grow /	Next

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