Successful customer relationship marketing : new thinking, new strategies, new tools for getting closer to your customers / Bryan Foss & Merlin Stone

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Material type: Text

TextPublication details: London : Kogan Page, 2001Description: 522 p. : illISBN:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Closed Shelves (Contact Library Staff)	HF5415.5 F677S (Browse shelf(Opens below))	Available	200210030001

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Previous	HF5415.5 D923C Customer data integration : reaching a single version of the truth /	HF5415.5 E473C Card games for developing service /	HF5415.5 E533O One : a consumer revolution for business /	HF5415.5 F677S Successful customer relationship marketing : new thinking, new strategies, new tools for getting closer to your customers /	HF5415.5 F728I 2015 Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /	HF5415.5 F733B The buzz : 50 little things that make a big difference to delivering world-class customer service /	HF5415.5 G662C 2014 Customer experience 3.0 : high-profit strategies in the age of techno service /	Next

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