Capturing customers' hearts : leave your competition to chase their pockets / Brian Clegg

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Material type: Text

TextPublication details: London : Financial Times/Prentice Hall, 2000Description: 223 pISBN:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Closed Shelves (Contact Library Staff)	HF5415.5 C533C (Browse shelf(Opens below))	Available	200305170102

Total holds: 0

Previous	No cover image available	No cover image available			No cover image available	No cover image available	No cover image available	Next
Previous	HF5415.5 C474C The customer service planner	HF5415.5 C474C The customer service planner	HF5415.5 C533C Capturing customers' hearts : leave your competition to chase their pockets /	HF5415.5 C533C Capturing customers' hearts : leave your competition to chase their pockets /	HF5415.5 C533I The invisible customer : strategies for successful customer service down the wire	HF5415.5 C533I The invisible customer : strategies for successful customer service down the wire	HF5415.5 C664C 2000 Customer care : how to create an effective customer focus	Next

Includes bibliographical references and index

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