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Customer relationship management : integrating marketing strategy and information technology / William G. Zikmund, Raymond McLeod, Jr., Faye W. Gilbert

By: Contributor(s): Material type: TextTextPublication details: Hoboken, N.J. : Wiley, c2003Description: 179 p. : illISBN:
  • 0471271373
Subject(s): LOC classification:
  • HF5415.55 Z545C
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