Total quality management / Dale H. Besterfield ... [et al.]

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Material type: Text

TextPublication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2003Edition: 3rd ed. , international edDescription: 640 p. : illISBN:

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Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Closed Shelves (Contact Library Staff)	HD62.15 T672 2003 (Browse shelf(Opens below))	Available	200406150124

Total holds: 0

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Previous	HD62.15 S636B The benchmarking book	HD62.15 S922 Successful TQM : inside stories from European Quality Award winners	HD62.15 S922 Successful TQM : inside stories from European Quality Award winners	HD62.15 T672 2003 Total quality management /	HD62.15 Z347B Benchmarking for best practice : continuous learning through sustainable innovation	HD62.15 Z347B Benchmarking for best practice : continuous learning through sustainable innovation	HD62.17 C852B Business process management with JBoss jBPM : a practical guide for business analysts : develop business process models for implementation in a business process management system /	Next

Includes bibliographical references and index

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