Research methods in service industry management / Nick Johns and Darren Lee-Ross

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Material type: Text

TextPublication details: London : Cassell, 2000Description: 196 p. : illISBN:

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Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Closed Shelves (Contact Library Staff)	HD9980.5 J636R (Browse shelf(Opens below))	Available	200507300012

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Previous	HD9980.5 H633S 2006 Services marketing : concepts, strategies, & cases /	HD9980.5 H633S 2006 Services marketing : concepts, strategies, & cases /	HD9980.5 I766M Managing service companies : strategies for success	HD9980.5 J636R Research methods in service industry management /	HD9980.5 J636R Research methods in service industry management /	HD 9980.5 M476D Design for services /	HD9980.5 N487 New service development : creating memorable experiences	Next

Includes bibliographical references and index

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