From products to services : insight and experience from companies which have embraced the service economy / Laurie Young

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Material type: Text

TextPublication details: Chichester : Wiley, c2008Description: 353 p. : illISBN:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Book Shelves	HD 9980.5 Y686F (Browse shelf(Opens below))	Available	201102030034

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Previous	HD9980.5 W743M The management of service operations	HD9980.5 Y534 2000 Yield management	HD9980.5 Y534 2000 Yield management	HD 9980.5 Y686F From products to services : insight and experience from companies which have embraced the service economy /	HD9980.5 Z447S 2003 Services marketing : integrating focus across the firm /	HD9980.5 Z447S 2003 Services marketing : integrating focus across the firm /	HD9980.5 Z447S 2009 Services marketing : integrating customer focus across the firm /	Next

Includes bibliographical references and index

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