Customer experience 3.0 : high-profit strategies in the age of techno service / John A. Goodman.

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Material type: Text

TextPublication details: New York, N.Y. : AMACOM, c2014.Description: 244 p. : illISBN:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Book Shelves	HF5415.5 G662C 2014 (Browse shelf(Opens below))	Available	2015000001946

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Includes bibliographical references and index.

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