Be your customer's hero : real-world tips & techniques for the service front lines / Adam Toporek.

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Be your customer's hero : real-world tips and techniques for the service front lines

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Book Shelves	HF5415.5 T666B 2015 (Browse shelf(Opens below))	Available	2016000003848

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Includes bibliographical references and index

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