Schmenner, Roger W. <br/><br/>
Plant and service tours in operations management 

 - 5th ed. 
 - Upper Saddle River, N.J. :  Prentice Hall,  1998 
 - 254 p. 
<br/><br/><label>ISBN: </label>0132572478 
<br/><br/><label>Subjects--Topical Terms: </label><br/>INDUSTRIAL TOURS<br/>SERVICE INDUSTRIES--MANAGEMENT
<br/><br/><label>LC Class. No.: </label>T49.5  / S353P 1998