TY  - BOOK
AU  - Ball,Samuel,ed
TI  - Assessing and interpreting outcomes
AV  - H62 .A1N4 B344A
PY  - 1981///
CY  - San Francisco, Calif.
PB  - Jossey-Bass
KW  - PERFORMANCE STANDARDS
KW  - ORGANIZATIONS
KW  - RATING
KW  - CONSUMERS
KW  - EVALUATION RESEARCH (SOCIAL ACTION PROGRAM)
ER  -