TY - BOOK AU - Cortada,James W. TI - TQM for information systems management : quality practices for continuous improvement AV - T58.64 C677T PY - 1995/// CY - New York, N.Y. PB - McGraw-Hill KW - INFORMATION RESOURCES MANAGEMENT KW - Management information systems KW - INFORMATION TECHNOLOGY KW - MANAGEMENT KW - TOTAL QUALITY MANAGEMENT ER -