TY  - BOOK
AU  - Chang,Zeph Yun
AU  - Yeong,Wee Yeong
AU  - Loh,Lawrence
TI  - The quest for global quality : a mamifestation of total quality management by Singapore airlines
AV  - HE9874 .A4 C426Q
PY  - 1996///
CY  - Singapore
PB  - Addison-Wesley Pub.Co.
KW  - SINGAPORE AIRLINES
KW  - MANAGEMENT
KW  - AERONAUTICS, COMMERCIAL
KW  - SINGAPORE
KW  - AIRLINES
KW  - TOTAL QUALITY MANAGEMENT
ER  -