TY  - BOOK
AU  - Lundin,Stephen C.
AU  - Paul,Harry
AU  - Christensen,John
TI  - Fish!: a remarkable way to boost morale and improve results 
SN  - 0340819804
AV  - HF5549.5 .M63 L862F
PY  - 2001///
CY  - London
PB  - Hodder and Stoughton
KW  - EMPLOYEE MOTIVATION
KW  - Customer Services
ER  -