Kotler, Philip. Marketing for hospitality and tourism / Philip Kotler, John Bowen, James Makens - 3rd ed. - Upper Saddle River, N.J. : Prentice Hall, c2003 - 893 p. : col. ill. Includes bibliographical references and index ISBN: 0130996114 Subjects--Topical Terms: HOSPITALITY INDUSTRY--MARKETINGTOURISM--MARKETING LC Class. No.: TX911.3 .M3 / K674M 2003