Davies, Barry J. <br/><br/>
Managing retail consumption / 
Barry J. Davies and Philippa Ward 
 - Chichester :  Wiley,  c2002 
 - 358 p. :  ill. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0471489123 
<br/><br/><label>Subjects--Topical Terms: </label><br/>RETAIL TRADE--MANAGEMENT<br/>CONSUMER SATISFACTION
<br/><br/><label>LC Class. No.: </label>HF5429  / D384M