Responding to crisis :  a rhetorical approach to crisis communication / 
edited by Dan P. Millar, Robert L. Heath 
 - Mahwah, N.J. :  Lawrence Erlbaum Associates,  2004 
 - 379 p. :  ill. 
 - LEA's communication series .
<br/><br/>Includes bibliographical references and indexes 
<br/><br/><label>ISBN: </label>0805840605 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CRISIS MANAGEMENT<br/>Communication in management<br/>ORGANIZATIONAL CHANGE
<br/><br/><label>LC Class. No.: </label>HD49  / R476