TY  - BOOK
AU  - Niven,Paul R.
TI  - Balanced scorecard diagnostics: maintaining maximum performance 
SN  - 0471681237
AV  - HD58.9 N583B
PY  - 2005///
CY  - Hoboken, N.J.
PB  - Wiley
KW  - ORGANIZATIONAL EFFECTIVENESS
KW  - MEASUREMENT
KW  - PERFORMANCE
KW  - INDUSTRIAL PRODUCTIVITY
N1  - Includes bibliographical references and index
ER  -