TY - BOOK AU - Futrell,Charles TI - ABC's of relationship selling through service T2 - McGraw-Hill/Irwin series in marketing SN - 0071112359 AV - HF5438.25 F877A 2005 PY - 2005/// CY - Boston, Mass. PB - McGraw-Hill Irwin KW - SELLING N1 - Includes bibliographical references and index ER -