Ismail, Ahmed <br/><br/>
Front office operations and management / 
Ahmed Ismail 
 - Australia :  Thomson/Delmar Learning,  c2002 
 - 355 p. :  ill. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0766823431 
<br/><br/><label>Subjects--Topical Terms: </label><br/>HOTEL FRONT DESK PERSONNEL<br/>HOTEL MANAGEMENT
<br/><br/><label>LC Class. No.: </label>TX 911.3 .F75  / I852F