Doane, Darryl S. <br/><br/>
The customer service activity book :  50 activities for inspiring exceptional service / 
Darryl S. Doane, Rose D. Sloat 
 - New York, N.Y. :  AMACOM,  c2005 
 - 302 p. :  ill. 
<br/><br/> Rev. ed. of: 50 activities for achieving excellent customer service / Darryl S. Doane, Rose D. Sloat. c2002  Includes index 
<br/><br/><label>ISBN: </label>0814472591 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>SERVICE INDUSTRIES WORKERS--TRAINING OF
<br/><br/><label>LC Class. No.: </label>HF5415.5  / D626C