TY - BOOK AU - Davenport,Thomas H. AU - Prusak,Laurence TI - Working knowledge: how organizations manage what they know SN - 0875846556 AV - HD58.82 D383W PY - 2000/// CY - Boston, Mass. PB - Harvard Business School Press KW - ORGANIZATIONAL LEARNING KW - INFORMATION RESOURCES MANAGEMENT KW - INDUSTRIAL MANAGEMENT N1 - Includes bibliographical references and index ER -