TY  - BOOK
AU  - Locker,Kitty O.
AU  - Kaczmarek,Stephen Kyo
TI  - Business communication: building critical skills 
SN  - 9780071280242
AV  - HF5718 L624B 2009
PY  - 2009///
CY  - Boston, Mass.
PB  - McGraw Hill Higher Education
KW  - Business communication
N1  - Includes bibliographical references and index
ER  -