The IABC handbook of organizational communication : a guide to internal communication, public relations, marketing, and leadership / Tamara L. Gillis editor. - 2nd ed. - San Francisco, Calif. : Jossey-Bass, c2011. - 442 p. : ill. Includes bibliographical references and index ISBN: 9780470894064 Subjects--Topical Terms: Communication in organizations--United States LC Class. No.: HD 30.36 .U6 / I573 2011