TY - BOOK AU - Muckian, Michael AU - Woods, John A. TI - The business letter handbook: how to write effective letters & memos for every business situation SN - 9781558506145 AV - HF 5726 M824B PY - 2010/// CY - Avon, Mass. PB - Adams Media KW - Commercial correspondence KW - Handbooks, manuals, etc ER -