Cichy, Ronald F. Managing service in food and beverage operations / Ronald F. Cichy, Philip J. Hickey. - 4th ed. - Lansing, Mich. : American Hotel & Lodging Educational Institute, c2012. - 706 p. : ill. Includes bibliographical references and index ISBN: 9780866123587 Subjects--Topical Terms: Food service management LC Class. No.: TX 911.3 .M27 / C523M 2012