Barnes, Roy A., <br/><br/>
Customer experience for dummies / 
by Roy Barnes and Bob Kelleher. 
 - xiv, 342 pages :  illustrations. 
 - For dummies .
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781118725603 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Relationship marketing<br/>Customer Services<br/>Customer relations
<br/><br/><label>LC Class. No.: </label>HF5415.5  / B376C 2015