Acuff, Jerry,  1949- <br/><br/>
The relationship edge in business  connecting with customers and colleagues when it counts /  [electronic resource] : 
Jerry Acuff with Wally Wood. 
 - Hoboken, N.J. :  Wiley,  ©2004. 
 - 1 online resource 
<br/><br/>Includes bibliographical references  and index. 
<br/><br/><label>ISBN: </label>9780471477129 9780471655909 (electronic bk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Customer relations.<br/>Success in business.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .A3 2004