Organizing business knowledge  the MIT process handbook /  [electronic resource] : 
 MIT process handbook 
Thomas W. Malone, Kevin Crowston, and George A. Herman, editors. 
 - Cambridge, Mass. :  MIT Press,  c2003. 
 - 1 online resource. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780262134293 9780585480244 (electronic bk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Knowledge management.<br/>Organizational behavior.
<br/><br/><label>LC Class. No.: </label>HD30.2  / .T67 2003