TY  - BOOK
AU  - Williams,Christine
AU  - Buswell,John
TI  - Service quality in leisure and tourism
SN  - 9780851995410
AV  - G155.A1 W488 2003
PY  - 2003///
CY  - Wallingford, Oxon, UK
PB  - CABI Pub.
KW  - Tourism
KW  - Leisure industry
KW  - Quality assurance
N1  - Includes bibliographical references (p. 209-222) and index
UR  - http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=87397&site=ehost-live&scope=site
ER  -